Customer Service Awards 2018

VOTING IS NOW CLOSED! Check back for the list of shortlisted businesses...


The Experience Guildford Customer Service Awards return this summer, offering residents and visitors of Guildford the chance to nominate the businesses that they truly value when it comes to providing great service.

Covering the full mix of retail and leisure businesses operating in the town, from beauty salons to burger joints, venues to clothes stores, the awards are a great opportunity for the general public to sing the praises of those who they feel go above and beyond in the name of great service.

We have made a couple of changes to the voting process for 2018:

Voting will now be done by text vote only, to ensure it is more reflective of a 'here and now' positive, customer experience

- We will now be running a weekly prize draw for voters to win £150 voucher for a town centre business. *

Look out for the voting cards and posters at the till points and in the windows of your favourite town centre businesses!

If you had fantastic service but forgot to pick up a text voting card, all you have to do is text CSA followed by the name of the business you are nominating to 88802. Your normal network text charges will apply.  


* The prize draw will take place weekly, each Friday at 12pm, from the week after the opening of the survey Friday 1st June to its closing Friday 13th July. Winners will be chosen at random. Experience Guildford will contact the winner directly by text. No alternative prizes will be offered. The judges decision is final. Your contact details will only be stored for the duration of Customer Service Awards vote for the purpose of contacting prize winners. Our privacy policy can be found here.

You may vote for multiple businesses but only one vote per business, per mobile number will be counted.